Services
Anchor around outcomes, not deliverables.
Infrastructure & Platform architecture and modernization
Operations stability, process and tooling
Leadership advisory, coaching and interim coverage
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Design and implement **infrastructure roadmaps** that align virtualization, storage, and network investments with business priorities instead of vendor trend cycles.
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Stabilize noisy production environments by tightening monitoring, hardening backup and recovery, and removing single points of failure in core platforms and services.
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Build or refine IT operations practices across incident, change, and problem management so frontline teams can respond faster with less heroics.
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Support complex cutovers, data centre moves, platform upgrades, and vendor transitions with risk-focused planning, dry runs, and clear runbooks.
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Provide operations leadership to mentor internal leads, align IT roadmap with stakeholders, and translate technical detail into executive-ready updates.
Ideal clients
Engagements
Experience
Hands-on, from rack to roadmap.
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20+ years leading IT operations, infrastructure, and systems architecture across utilities, hospitality, and professional services organizations in Southern Ontario.
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Proven track record running 24x7 **production environments** spanning Proxmox, VMware, Unraid, SAN/NAS, and hybrid Windows/Linux workloads.
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Deep background in service delivery, including on-call support, vendor management, and user-facing incident communication under pressure.
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Extensive experience automating routine operations using scripting, orchestration, and workflow tools to reduce manual effort and error rates.
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History of building documentation, runbooks, and onboarding paths that make complex environments understandable for new team members.
Domains